Privacy
SwimDesk is a coaching workspace for swim teams. This policy covers the web desk and the iOS and Android coaching apps. SwimDesk Live has its own privacy policy for public results, family accounts, follows, and notifications.
Who this is for
The coaching desk is for signed-in coaches and authorized team staff. A coach may store names and times of people on their team, including youth swimmers, as team records. The coach is responsible for that roster. Family access on Live is separate from coaching access.
Your account and this device
Your account holds the team’s work. The device keeps a working cache of loaded practices, seasons, roster information, attendance, test times, and settings. Open the practice before going to the pool: the loaded board, attendance, test entry, and clock can keep working through a Wi-Fi interruption. Changes sync when the connection returns.
What we receive when you sign in
Coaches sign in with an email address and a password. We store account and team information so the work follows you to another device and staff you invite can work with the same team. Records include teams, staff access, seasons, practices, athlete roster information, optional photos, attendance, test times, meets, entries, results, and settings. Coaching notes and recruiting details have restricted access and are separate from public results.
We use a hosted database (Supabase) as a service provider for accounts and that copy. Mail (confirmation, password reset, staff invites) is sent through Resend from our own domain.
Subscription
If you subscribe, payment is handled by Stripe. We keep the customer and subscription on your account so another device knows you are paid. That does not ride in a backup file.
What we do not collect
- We do not sell your information.
- We do not use advertising networks or analytics SDKs.
- We do not track you across other companies’ apps or websites.
- We do not read your contacts, location, or health data. If you choose a photo to upload, we receive the selected image; we do not read your whole photo library.
- We do not require Sign in with Apple, Google, or any other social login.
Staff
A head coach can invite an assistant by email. That person signs in as themselves and sees the same workspace. Do not share a password.
Children
SwimDesk is not directed at children. We do not knowingly create accounts for anyone under 13. Roster names of youth athletes belong to the coach’s records, not to a child account. How official meet results may appear on a public page, and how to opt a swimmer out of that listing, is at Public results.
How long we keep it
A working cache remains on the device until it is removed by the app, you clear its storage, or you delete the app. Contact us to request deletion of account information. A team’s shared work and published meet records may involve other staff and swimmers, so an account request is separate from a request about a swimmer’s public results. Backups you export are files you hold; we cannot reach them.
Your choices
- Use your own sign-in and review the staff access you grant to a team.
- A file backup is optional. It does not replace the work held on your account.
- Sign out through the coach menu or Account. Sign-out does not delete the team’s account records.
- Email us about account deletion so we can identify your records and the team records shared with other staff.
Contact
SwimDesk LLC
support@swimdesk.us